Need Help With Your Order?

If you made a purchase and need assistance, please reach out to our Customer Service Team by:

• Email: yoovap@163.com  and we will address queries in the order they are received.

 For quick answers, check out our FAQ page.

Customer Service Availability

While our online store remains open 24/7, please note that our Customer Service Team operates Beijing Time, Monday to Friday, 8:00 a.m. to 8:00 p.m.

Responses may be delayed during weekends and the following holidays:

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Business Inquiries

For business-to-business relations, marketing, or advertising inquiries, please:

• Email: yoovap@163.com  and we will respond within 2-3 business days.