Order Processing

All orders are processed within 1-3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Areas

We currently ship to most European countries and selected international destinations. Customers are responsible for ensuring that vape products are permitted in their local jurisdiction before placing an order.

Estimated Delivery Time

Estimated delivery times may vary depending on destination country, customs clearance, local courier services, and peak seasons.

Typical shipping times:

Germany: 7-15 business days
France: 7-15 business days
Italy: 7-18 business days
Spain: 7-18 business days
Other EU Countries: 7-20 business days

Please note that delivery times are estimates only and are not guaranteed.

Shipping Fees

Shipping fees are calculated at checkout based on destination, order weight, and shipping method selected.

Free shipping may be available for qualifying orders or promotional campaigns.

Customs, Duties & Taxes

International shipments may be subject to customs inspections, import duties, taxes, or additional fees imposed by local authorities. These charges are the responsibility of the customer.

Yoo Vape Store is not responsible for delays, confiscations, or delivery failures caused by customs regulations or import restrictions.

Tracking Information

Once your order has been shipped, tracking information will be sent to your registered email address.

Lost or Delayed Packages

If your package is significantly delayed or lost during transit, please contact our support team. We will do our best to assist you with the shipping carrier.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges.

Contact Us

If you have any questions regarding shipping, please contact us at:

yoovap@163.com